Privacy Policy

1. Information We Collect

We collect information you provide directly to us and information generated through your use of the app.

Information You Provide:

• Account registration details (name, email address, username, password)
• Profile information you choose to add (profile picture, display name)
• Messages sent through our in-game chat feature
• Support requests and communications with our team
• Payment information (processed securely by Apple or Google — we do not store card details)

Information Collected Automatically:

• Game statistics, scores, win/loss records, and badge progress
• Device information (device type, operating system, app version)
• Gameplay session data and app usage patterns
• Crash reports and diagnostic data
• IP address and general location (country/region level only)

2. How We Use Your Information

We use the information we collect to:

• Create and manage your account and player profile
• Operate and improve the game, including matchmaking and leaderboards
• Save and display your game statistics, history, and earned badges
• Enable in-game chat and social features
• Send important service notifications (account security, app updates)
• Respond to your support requests
• Prevent fraud, cheating, and enforce our Terms of Service
• Analyze usage to improve game features and user experience
• Comply with legal obligations

We will not use your data for targeted advertising without your explicit consent.

3. Sharing Your Information

We do not sell your personal information. We may share your information only in the following circumstances:

• With other players: Your username and game statistics may be visible to other players in multiplayer games and on leaderboards. Your email and real name are never shared publicly.
• Service providers: We work with trusted third-party providers for hosting, analytics, and customer support. These providers are contractually required to protect your data.
• Legal requirements: We may disclose information if required by law, court order, or to protect the safety of our users or the public.
• Business transfers: If Mahjong Garden Party is acquired or merged, your data may be transferred as part of that transaction, subject to this policy.

4. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us at support@mahjonggardenparty.com.

Some information may be retained for a limited period after account deletion for legal, fraud prevention, or safety purposes.

5. Children's Privacy

Mahjong Garden Party is intended for users aged 13 and older. We do not knowingly collect personal information from children under 13. If we discover we have inadvertently collected data from a child under 13, we will delete it promptly.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at support@mahjonggardenparty.com.

6. Security

We take the security of your data seriously and implement industry-standard measures including:

• Encryption of data in transit (TLS/HTTPS)
• Secure storage with access controls
• Regular security audits and monitoring

However, no system is completely secure. Please use a strong, unique password and notify us immediately if you suspect unauthorized access to your account.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request that we correct inaccurate or incomplete information.
• Deletion: Request deletion of your account and personal data.
• Portability: Request your data in a portable format.
• Opt-out: Opt out of optional communications like promotional emails.

To exercise any of these rights, contact us at support@mahjonggardenparty.com. We will respond within 30 days.

8. Third-Party Links and Services

Our app may contain links to third-party websites or services (e.g., app store pages, social platforms). We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing any information.

In-app purchases are processed by Apple (App Store) or Google (Google Play). Please refer to their respective privacy policies for information on how payment data is handled.

9. Push Notifications

We may send you push notifications related to game events, new features, and community activity. You can manage or disable push notifications at any time through your device's system settings.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you via in-app notice or email prior to the changes taking effect. The "Last Updated" date at the top of this page will always reflect the most recent revision.

Your continued use of Mahjong Garden Party after updates constitutes acceptance of the revised policy.

11. Contact Us