🌸 We're Here to Help

App Support

Having trouble or have a question? We love to hear from our garden community. Send us a message and we'll get back to you as soon as possible.

Common Questions

Which NMJL card does the app use?

The app supports both the 2025 and 2026 NMJL cards. You can select which card to play with in the game settings. We update the card annually.

Is the app free to download?

Yes! Mahjong Garden Party is free to download from the App Store and Google Play. Some premium features or cosmetic items may be available as optional purchases.

How do I play against real people?

After creating an account, tap "Live Play" from the home screen. You can join a public table or invite friends using your unique username or a game code.

My stats aren't saving. What do I do?

Make sure you're logged into your account before starting a game. Stats are tied to your profile and require an active connection. Try logging out and back in.

Can I play offline?

Yes! Bot games are available offline. Live multiplayer and chat require an internet connection.

How do I earn badges?

Badges are awarded automatically when you hit milestones — like winning your first game, completing lessons, reaching win streaks, and more. Check the Badges tab to see what's coming next!

How do I report a player or inappropriate chat?

Tap the player's avatar during a game and select "Report." Our moderation team reviews all reports promptly to keep our garden community kind and welcoming.

I forgot my password. How do I reset it?

On the login screen, tap "Forgot Password" and enter your email address. You'll receive a reset link within a few minutes.

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Email Support support@mahjonggardenparty.com
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Response Time Usually within 1–2 business days

Send Us a Message 🌿

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